Tampa, Florida – Dresser & Associates is proud to announce the formation of a strategic partnership with SyncSite, a customer relationships management (CRM) solutions provider. “We feel that this partnership will benefit not only our current clients but future clients as well,” says Mark Dresser, President of Dresser & Associates. While Dresser & Associates, the leading Sage Abra HRMS provider, is strong in HRMS and Payroll technology and product, SyncSite brings the experience in CRM allowing Dresser to be a total solution provider for its Sage customers.
Beyond selling software, SyncSite provides a true integrated CRM solution — from comprehensive needs analysis, through product evaluation, implementation, integration, training, and on-going support, much like the processes Dresser has in place for their Abra systems. SyncSite has offices in Tampa, Atlanta, Birmingham and Houston. With Dresser’s offices in New England, Tampa, Atlanta and Kentucky the companies seem to be a good fit. They have similar methodologies and philosophies both putting the customer first. They seek business partnerships with their customers not just vendor/buyer relationships. “Partnering with SyncSite allows us to offer our customers more value,” continued Dresser. “We know SyncSite will deliver the service our Abra customers have come to expect.”
Company Overview
Dresser & Associates was founded in 1991 as a management consulting firm and became a Sage Software business partner in 1997. Headquartered in Scarborough, Maine, Dresser has regional offices in Georgia, Florida and Kentucky. Dresser is one of the leading National Partners for Sage Software with customers in 38 states offering Sage Abra HRMS, ABRA HR, Abra Learning Action Compliance, payroll software and HR software from Sage Software (formerly Best Software). Dresser also offers on-going human resource management services on a consultant or outsourced basis, providing consulting services to improve operational and management performance. Dresser is focused on assisting its clients by linking people strategies with business strategies.
About SyncSite
SyncSite provides CRM consulting, technology solutions and managed services to global mid-market companies. SyncSite helps their customers achieve their goals by identifying mission critical issues and implementing innovative and customized solutions designed to parallel their internal processes. With automated systems in place, access to mission critical data in a timely fashion is intrinsic to increasing revenues and reducing cycle times. As business systems integrators, SyncSite aligns its clients’ business processes and information systems to enable easy access to enterprise information.